Refund policy

We offer a 100% satisfaction guarantee on all of our products. If you are not happy with your purchase for any reason, you can return it for a full refund.

To return an item, please contact us within 30 days of purchase and we will provide you with a return shipping label. Once we receive the item back, we will issue a full refund to your original payment method.

Exceptions

We do not accept returns for items that have been used or damaged. We also do not accept returns for items that are purchased on sale or clearance.

Shipping

The cost of return shipping is the responsibility of the customer. We recommend using a track-able shipping method to ensure that your return is received.

Refunds

Refunds will be processed within 1-2 business days of receipt of the returned item. We will refund the purchase price of the item, minus any shipping costs.

Exchanges

If you would like to exchange an item for another size or style, please contact us within 30 days of purchase and we will be happy to assist you.

Contact Us

If you have any questions or concerns about our refund policy, please contact us per below:

• E-Mail: Info@NekDel.com
• Address:  NekDel Leather, 26400 Kuykendahl Road, Suite C180-901, The Woodlands, TX 77375
  
• Tel:  (346)418-6125